Privacy notice

Last updated

SIMO WiroTEK Private Limited, which runs SIMO Securon, uses the personal data you give on this website only to reply to you, prepare your estimate or quote, register your guarantee, assess a dealer application and keep proper records. We do not sell it. You can withdraw consent and ask to see, correct or erase your data.

Who we are

This website is run by SIMO WiroTEK Private Limited (formerly SIMO Screens Private Limited), CIN U25993MH2023PTC410347, registered office 504 Brij Bhumi, Plot 263/264, CA Road, Near Telephone Exchange Square, Nagpur, Maharashtra 440008, India. SIMO Securon is our fencing brand. Under India’s Digital Personal Data Protection Act, 2023 (the DPDP Act), we are the Data Fiduciary for the personal data described here.

What this notice covers

The personal data you give us through www.simosecuron.com: our enquiry, RFQ and EPC proposal, datasheet, test report, dealer and guarantee registration forms, the fencing cost estimator, and WhatsApp messages or calls you start from the site.

What we collect

Where What we collect
Enquiry and quote forms Name, mobile number, site pin code, type of site, boundary length, your message
Fencing cost estimator Name, mobile number, site PIN code if you give it, type of site, size and shape, what you need to keep out, toppings, rated life wanted, service wanted, whether the site is near the coast; and the reference code we give your estimate
Enquiry list Nothing reaches us until you send it: the list stays in your browser, and you send it yourself on WhatsApp or by email
RFQ and EPC proposal requests Company, contact name, mobile number, email, site location (district and state), perimeter, what the fence must keep out, timeline, whether you have drawings, your message
Datasheet and test report requests Name, email, mobile number, company, role and project, and which datasheet you want
Dealer applications Firm name, area covered, current business, name, mobile number, email
Guarantee registration Invoice number and date, who you bought from, product and metres, site pin code, name, mobile number, email address (optional, for your confirmation)
WhatsApp messages you send us Your WhatsApp number and name, and what you write
Every form The page the form was sent from, any campaign tags in the link (UTM), and technical information our spam check uses to tell people from automated programs

We do not ask for sensitive information such as bank details, identity numbers or health information, and we ask you not to send it.

Why we use it

  • To reply to your enquiry and give you a recommendation.
  • To prepare your estimate or quotation, and send your price when you message us on WhatsApp with your reference code.
  • To send datasheets and test documentation you ask for.
  • To register and administer your guarantee, and handle any claim.
  • To assess a dealer or distributor application.
  • To keep records of our dealings with you, and meet our legal, tax and accounting obligations.
  • To protect the website and our forms from spam and abuse.

We do not sell your personal data, and we do not use it for any other purpose without asking you first. We send service messages only: replies, quotations and registration confirmations. We do not send marketing messages.

We use your personal data on the basis of your consent, which you give by ticking the box on a form. The wording beside every form is:

You can withdraw your consent at any time, as easily as you gave it, by writing to sales@simosecuron.com or messaging us on WhatsApp. Withdrawing consent does not affect anything we did before you withdrew it. Once you withdraw, we stop using your data for that purpose and erase it, unless the law requires us to keep it, for example tax records for a purchase.

Who we share it with

We share personal data only with service providers who process it on our behalf, under contract, and only as needed:

  • Cloudflare: website hosting, our database of enquiries and guarantee registrations, spam protection and visit counts (Web Analytics).
  • Microsoft 365: email, including the confirmation emails we send through Microsoft Graph.
  • WhatsApp: messages you send us and our replies.
  • Authorised SIMO partners, where you ask us to put you in touch with one in your area, or where a partner supplies or installs your fence.

We also share personal data where the law requires us to, for example with tax authorities or in response to a lawful order.

Where it is stored

Our service providers may store and process data in India and in other countries. The DPDP Act allows this, except to countries the Government of India restricts by notification.

How long we keep it

We keep personal data only as long as we need it for the purpose you gave it for, or as long as the law requires.

How we protect it

We use reasonable security safeguards: encrypted connections, access limited to the people who need it, and service providers with recognised security practices. If a personal data breach occurs, we will inform the Data Protection Board of India and each person affected, as the DPDP Act requires.

Your rights

Under the DPDP Act you have the right to:

  • Access a summary of the personal data we hold about you and how we use it, and the identities of those we have shared it with.
  • Correct, complete, update or erase your personal data.
  • Withdraw consent at any time.
  • Nominate someone to exercise your rights if you die or are unable to.
  • Have your grievance addressed by us, and then, if you are not satisfied, complain to the Data Protection Board of India.

To use any of these rights, write to us using the details below.

Children

This website is for adults buying fencing. We do not knowingly collect personal data from anyone under 18. If you believe a child has sent us personal data, contact us and we will erase it.

Cookies

We do not use advertising or analytics cookies. Our hosting and spam protection provider, Cloudflare, may use strictly necessary cookies or similar technology to keep the site and its forms secure.

We count how often pages are visited and how many people complete each step of the estimator, on our own systems: estimator steps, WhatsApp, call and email clicks, form submissions and document requests. The count uses no cookies and holds no personal data: no name, number, IP address or device details. We also use Cloudflare Web Analytics, which counts visits and page speed without cookies and does not track visitors across sites.

Contact us about your data

Privacy questions and grievances: SIMO WiroTEK Private Limited, 504 Brij Bhumi, Plot 263/264, CA Road, Near Telephone Exchange Square, Nagpur, Maharashtra 440008, India. Email: sales@simosecuron.com. Phone: +91 93730 08466.

You can ask for this notice in English or in any language listed in the Eighth Schedule to the Constitution of India.

Changes to this notice

If we change this notice, we will publish the new version here with its date. If a change affects how we use data you have already given us, we will tell you and, where needed, ask for your consent again.

Talk to the SIMO Securon team

Call or WhatsApp us with your site type, location and boundary length, and we will come back with a recommendation.